News post
News post
Billing Credit
September 12, 2024
As many residents are aware, our community has experienced some issues with water discoloration.
As a result, the Board of Ellis County FWSD 1 voted to issue a credit of $90.80 to all District residents. No action is required on your part. The credit will be applied directly towards your water bill.
Inframark, the City of Grand Prairie, and the City of Midlothian have been in frequent communication and are planning next steps to fully remediate the water discoloration within the District. In addition, Inframark continues to perform routine testing to verify that the water is in compliance with TCEQ and EPA standards for water quality.
We appreciate your understanding and patience as we work to resolve this matter. If you have any questions or concerns, please do not hesitate to contact the Inframark 24/7 dispatch team at (281) 398-8211.